Využití metody benchmarkingu při měření výkonu knihoven

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Title in English Using benchmarking in library performance measuring
Authors

KRČÁL Martin

Year of publication 2016
Type Article in Periodical
Magazine / Source ProInflow
MU Faculty or unit

Faculty of Arts

Citation
Web
Field Documentation, library studies, information management
Keywords benchmarking; library performance measuring; benchmarking systems; statistics; library services
Description The article presents the topic of library performance measurement. It describes a benchmarking method and how it can be used in the libraries. The author mentions some benefits and problems of benchmarking. He describes the process of benchmarking in all its phases and he also introduces the benchmarking tools suitable for this particular method. The article concludes with some examples of the application of benchmarking in the libraries in the Czech republic and also abroad.
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